Wednesday 24 June 2015

Role of Dental Team in Dental Patient Treatment Acceptance

One best asset that a dental practice can use to instantly to get more dental patients is the dental team. This is one tool that you as a dentist have in your office and you’ve to fully maximize it for the success of your practice. In addition to other resources you’ve invested to increase dental patients, dental team has more to offer in terms of converting new patients instantly. In this article, we are going to look at ways in which a dental team has to use to increase dental patient conversion to fill your dental schedule.


Listening

This is a basic tool in communication (verbal communication) that will help you as a dental practitioner to understand the problem that the patient has. Listening helps in building a bridge between the patient and a dental practitioner. Through listening, as a dental practitioner you’ll be able to come up with a wish list and look for possibilities. Let the patient open up more. If he/she says tell you they don’t like their teeth, ask them what do they not like about their teeth etc. This will help you understand more how the patient is looking and feeling about their problems.

Acknowledging the Feelings and Concerns of the Patient

This is another tool that looks simple but should not be ignored to get more dental patients. Acknowledging the patient feelings, concerns and attitudes will give them a feeling of being appreciated. This is what is expected of dental practitioners and in addition, give them enough time to express themselves. If there is a point that you didn’t hear well, ask them to repeat so that you get everything right. Don’t distort the patient with your reaction in this situation. If you cannot connect your emotion with that of patient, you’ll lose that patient because he/she will conclude you didn’t listen to him/her.

Engaging Patients

Engaging the patient means you have to ask questions in the new patient interview. It is important that you ask questions that will help the patient get involved. Encourage the patient to talk freely without hesitation. Another point that you should not miss as a dental practitioner, make sure the patient has understood what has been discussed so that the process of hand off can be simple and easy because everyone is on the same page. Also you can clarify to the patient the needs in regard to treatment and possible treatment expectations.

Summary and Feedback

To fill you dental schedule, you must get more patients to accept treatment. At the end of the interview ensure that the patient has understood all that you have discussed. This is the time you can now use clinical terms because you are sure that the patient is in agreeable with treatment outcome. Also congratulate the patient for bearing up with fears during treatment.

Many dental practices are wasting thousands of dollars in their dental marketing trying to bring in new dental patients. The most useful resources that you have to utilize as a dentist are those resources that you have right in your dental office.

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